First Issue: July 2025
Review Date: July 2027
Approved By: Zaakir Hussain Fazal and his GPhC number is 2236992, Superintendent Pharmacist

Introduction

Pharmacare (trading name of Pharma Pathways Ltd) is committed to protecting your privacy and handling your personal data in a secure and responsible manner. This Privacy Notice explains how we collect, use, and protect the personal information you provide when you use our online pharmacy services to dispense ADHD medication.

Information We Collect

We collect personal information necessary to dispense your medication safely and deliver it to you, including:

  • Your name, date of birth, and contact details (address, phone, email)
  • Prescription details received from you or your prescribing clinic
  • Payment information (via secure payment processors; we do not store payment card details)
  • Delivery information for shipping your medication
  • Technical data from website usage such as cookies and IP addresses

How We Use Your Information

Your personal data is used solely to:

  • Verify and dispense your ADHD medication prescriptions
  • Process payments securely
  • Arrange and track your medication delivery
  • Communicate with you regarding your order and service updates
  • Comply with legal and regulatory obligations, including pharmacy regulations
  • Improve our website and services through anonymized analytics

We do not provide medical advice, diagnosis, or treatment.

Legal Basis for Processing

We process your data based on:

  • Contract performance: to fulfil your prescription order and delivery
  • Legal obligation: to comply with pharmacy laws and regulations
  • Consent: where you provide consent to receive email updates or marketing (which you can withdraw anytime)
  • Legitimate interest: to maintain and improve our services securely and effectively

Who We Share Your Information With

We may share your information with:

  • Specialist clinics you receive prescriptions from, to confirm and process orders
  • Trusted third-party service providers such as delivery couriers, IT and website hosting, and payment processors
  • Regulatory authorities as required by law
  • Legal and professional advisers when necessary

We never sell your personal data.

Data Security and Storage

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Your information is stored securely and only kept as long as necessary to meet legal requirements and provide our services.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data, subject to legal obligations
  • Object to or restrict processing of your data
  • Withdraw consent where processing is based on consent
  • Request data portability

To exercise these rights, please contact us at info@pharma-care.co.uk.

Contact Us

If you have questions about this Privacy Notice or how we handle your personal data, please contact:

Zaakir Hussain Fazal
Superintendents
Pharmacare (Pharma Pathways Ltd)
First Floor, Middle Office, 32-36 Chorley New Road, Bolton, BL1 4AP
Email: info@pharma-care.co.uk
Phone: (+44) 782 201 1271

9. Changes to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.